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Highmark House Calls


Preventive care is an important part of staying healthy. That’s why we’re making it easier for you to schedule time, once a year, with a medical professional to visit you in the comfort and privacy of your own home.

We'll come to you

You have access to one free Highmark House Call per year, and you can schedule it a time that is convenient for you. During this 30-60 minute visit, a registered nurse practitioner will:

— Assess your current health status

— Help identify health risks

— Review any medications that you may be using

— Refer you to programs and services to help you stay healthy

— Discuss programs and services available to you that can help you stay healthy

— Provide a personal health summary — following the visit — and send a copy to your doctor so that, together, you can make informed decisions about your health

Highmark House Calls may also count toward the Highmark Wellness Rewards program.

House Calls do not replace your annual wellness visit. These visits are designed to supplement the care you get from your primary care physician.

Scheduling your free Highmark House Call

Members living in PA & WV
Call Matrix Medical Network at 1-855-794-3763 (TTY users call 711)
8 a.m. - 8 p.m. (ET), Monday - Friday
Or send a request online

Members living outside of PA & WV
Call Signify Health at 1-833-423-7925 (TTY users call 711)
8 a.m. - 8 p.m. (ET), Monday - Friday

For any other questions, please call Member Services at the number on the back of your Highmark ID card. Advocates are available seven days a week, 8 a.m. to 8 p.m. eastern time, to help you (TTY users call 711).