Upgrade your workouts with SilverSneakers®
SilverSneakers is Highmark's fitness benefit that makes it easy to stay fit and active. It's available to Medicare Advantage members and Medigap members enrolled in Whole Health Balance <starting August 1, 2025>. With SilverSneakers, eligible members have access to a nationwide network of gyms, fitness classes, and online resources at no additional cost.
SilverSneakers is packed with perks like:
- Lots of variety: From traditional gyms and fitness centers to live and on-demand virtual classes, there’s something for everyone.
- Community support: Connect with others, get encouragement from instructors trained in older adult fitness, and stay motivated on your fitness journey.
- Mobile resources: Enjoy workout videos, health tips, and access to the SilverSneakers GO™ app for fitness on the go.
Does your health plan include SilverSneakers?
If you have a Highmark Medicare Advantage plan or a Medigap plan and are enrolled in Whole Health Balance, you're eligible for
SilverSneakers <starting August 1, 2025>. There are two ways to check if you're eligible:
1. Online: Visit SilverSneakers.com and use this online tool to check your eligibility based on your location and plan.
2. Over the phone: Call us at the number on the back of your Highmark member ID card (TTY: 711). We’re available seven days a week from 8 a.m. to 8 p.m.
Four steps to start using your SilverSneakers membership
1. Create an online account. Visit SilverSneakers.com and click Check Eligibility on the home page. Then follow the steps to create an account.
2. Find a location near you. On the home page, click Fitness Locations to find participating gyms nearby.*
3. Keep your ID number handy. In your account, you’ll see your 16-digit ID number. You can download a print or digital version of your ID card — or call SilverSneakers for assistance.
4. Visit your gym. Make sure to show your ID number to the front desk staff when you arrive.
If you need help with any of the steps above, call SilverSneakers at 888-423-4632 (TTY: 711), Monday – Friday, 8 a.m.– 8 p.m.
1. Can I use any SilverSneakers gym?
Yes. You can visit any of the 17,000 gyms and community locations in the network.* Visit SilverSneakers.com and click Fitness Locations to find gyms near you.
2. Can I use a gym that’s out of network?
No. But with thousands of locations nationwide, you don't need to travel far to find a participating gym.
3. Do I need an ID card to access gyms?
No. You don’t need to bring a card, but most gyms will ask for your SilverSneakers ID number. So it's a good idea to write down your ID number — either on a piece of paper or in your mobile device. If you’ve used SilverSneakers before, your ID number will be the same.
4. Do I have access to classes and amenities like yoga, pools, etc.?
Usually, but make sure to check the SilverSneakers website first — it'll have info about your particular gym. You can also ask the front desk staff. If a class or amenity isn’t included, you can choose to pay for it out-of-pocket.
We're here to help
If you have questions or need help, our Highmark Member Service team is available seven days a week from 8 a.m. to 8 p.m. Call the number on the back of your member ID card (TTY: 711).
SilverSneakers is a registered trademark of Tivity Health, Inc. © 2025 Tivity Health, Inc. All rights reserved.
*Participating locations (“PL”) are not owned or operated by Tivity Health, Inc. or its affiliates. Use of PL facilities and amenities is limited to terms and conditions of PL basic membership. Facilities and amenities vary by PL. Inclusion of specific PLs is not guaranteed and PL participation may differ by health plan.