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Enhanced Community Care Management (ECCM)


Enhanced Community Care Management (ECCM) is a service that Highmark offers free of charge to members who would benefit from specialized care coordination and/or supportive care while maintaining their independence in the community.

What to expect from the ECCM team

An interdisciplinary care team led by a specialist physician and including an Advanced Practice Provider (APP; nurse practitioner or physician assistant), Registered Nurse (RN), Licensed Social Worker (LSW) and Care Coordinator.  Our team of clinicians are ready to help support you with:

  • Working towards your goals: We will work with you and your family to help ensure your care plan aligns with your health care wishes.
  • Coordinating your care: Our team works closely with your doctors and health care providers. We can help identify additional resources that may be beneficial to you.
  • Managing your symptoms: Our team helps you manage symptoms such as pain, shortness of breath, fatigue, constipation, nausea, loss of appetite, difficulty sleeping, and depression.
  • Educating you and your loved ones: We will make sure you, and your family, understand your illness, care plan, and treatments. We want you to feel confident in your health care decision-making and your future plans.

This program is available to all Highmark Medicare members who meet clinical criteria. Give us a call today to learn more about how we can support you.


Talk to an Aspire team member

Call 1-844-232-0500 (TTY users call 711) 


Talk to an ECCM team member

Call 1-844-438-3226 (844-GET-ECCM)